Good day. Starting about an hour ago my chatbot is failing to start in the preview mode. I even connected to WhatsApp and the bot is not responding. May you please check what could be happening. I tried to preview three different bots and they are not starting. If you click the start button nothing is happening.

Chatbots not starting

Jonathan

It worked in a different browser

admin

Which browser did it not work?

Jonathan

admin Google Chrome

admin

Can you send a link to this chatbot pls

Jonathan

admin https://crm.promptchat.com/chatbot/1415/

Email: chihokoj@gmail.com
Password: .......

SMSchat login details
Email: moderninnovations790@gmail.com
Password: ......

admin

Jonathan I meant the hyperlink to the website/webpage the chatbox is installed.

pls don't post login credentials here as this is a public support forum. It is enough to give the Company ID of your Promptchat account.
And the SMSchat ID.

admin

Pls clarify what exactly the problem is which you are experiencing