Sending message from CRM to chat contact in 1 step

admin

CRM
CONNECTION
CHECK WHAT CAN WE DO THAT CUSTOMERS WILL BE ABLE (((TO WRITE A MESSAGE IN THE CRM AND THAT MESSAGE WILL BE DELIVERED TO CHAT CLIENT)))

RIGHT NOW THE NEED TO : 1. CURL AND UPDATE A VARIABLE OF THE CLIENT AND ONLY THEN : 2. SEND A TRIGGER TO SEND A MESSAGE TO THE CLIENT.

CUSTOMERS WANT IN 1 API ACTION TO SEND THE MESSAGE FROM THE CRM WITHOUT ENTRING INTO MAXCHATS

Alla

I am sending you curl api options how to send message to client along with variable update and how to send trigger along with variable update.

curl --location 'https://beta.promptchat.com/api/integrations/send-message' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --header 'Authorization: Bearer WngfHtIGg46EmiNRRrXe2oqEtFR6Zy8x64wFkQlO3aJmPNi60j0aChXarkOd7kFg' \ --data '{ "phone": "380963554316", "text": "Test sms from Postman", "attachment": { "type": "1", "mime": "1", "url": "https://beta.promptchat.com/storage/chats/GgFkzi7xhDYR7i7f.mp3" }, "variables": { "city": "Paris" } }'

curl --location 'https://beta.promptchat.com/api/integrations/trigger-event' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --header 'Authorization: Bearer WngfHtIGg46EmiNRRrXe2oqEtFR6Zy8x64wFkQlO3aJmPNi60j0aChXarkOd7kFg' \ --data '{ "phone": "+380963554316", "trigger": "b-day", "variables": { "city": "Rome" } }'

Alla

Sware

this is the error we are getting;

and

How can they know the Client_id if this is not yet a contact in the system?

Alla

The postman highlights in red what is wrong

Alla

When creating a new client, the phone number is used instead of the Client ID. As you can see in CURL, there is no Client ID at all, it is created automatically on the site when such a request is sent.

Sware

What is the correct way? I see the problem flagged in red - but what's the correct way to do it ?