Build the Web chatbox menu under; Settings Chatbox Configurations Pick the Chatbox Configuration you want to work on (If you have multiple websites, you can create a separate chatbox config for each) While the Chatbox Config editor is open, navigate to the Menu tab where you can set the colour codes for the badge, the background and the text.

Changing the appearance of the Menu in the Web chatbox

Build the Web chatbox menu under;

Settings
Chatbox Configurations
Pick the Chatbox Configuration you want to work on (If you have multiple websites, you can create a separate chatbox config for each)

While the Chatbox Config editor is open, navigate to the Menu tab where you can set the colour codes for the badge, the background and the text.