Aqib I have tried to set my own flow when a live chat is requested through the trigger component but the flow does not run when the trigger is performed. [upl-image-preview url=https://forum.promptchat.com/assets/files/2024-10-21/1729537906-833867-image.png] "Request" is not displayed in the chatbot.
Alla Unfortunately, I don't see the full diagram of the chatbot, how you call the live chat, but I will give you a diagram of how it should work [upl-image-preview url=https://forum.promptchat.com/assets/files/2024-10-24/1729770224-637968-image.png]