Bug description: The header of the chatboard does not appear for my newly created account, and a gray screen constantly appears while using the chatboard, reloading the page every time this screen appears. We have verified that the departments and the company are assigned correctly.
Login: app.botatende.com.br
SMSchat conection link: https://34ihtak0i8.com/gateaway/eivzU79HrqwvmY2kfkzgyDF3hz30GNP6
Company link: https://chatbot.smart.botatende.com/companies/12/edit/0
Integration link: https://smart.botatende.com/integrations/whatsapp
Chat link: https://chatbot.smart.botatende.com/live-chat/conversations
[upl-image-preview url=https://forum.promptchat.com/assets/files/2024-07-02/1719948319-796479-image-20240702-180605.png]
[upl-image-preview url=https://forum.promptchat.com/assets/files/2024-07-02/1719948319-961524-image-20240702-180614.png]
[upl-image-preview url=https://forum.promptchat.com/assets/files/2024-07-02/1719948320-183660-image-20240702-180552.png]
