Clayton Bug description: Every time customers upload a video, it is not uploaded to the platform; instead it is only displayed on WhatsApp Company link: https://app.botatende.com.br/companies/1/edit/0 Integration link: https://app.botatende.com.br/integrations/6720/edit Chatbot link: https://app.botatende.com.br/chatbot/7293/edit Chat link: https://app.botatende.com.br/live-chat/conversations/1480913 [upl-image-preview url=https://forum.promptchat.com/assets/files/2024-05-02/1714664842-66028-image.png] [upl-image-preview url=https://forum.promptchat.com/assets/files/2024-05-02/1714664849-994985-image.png]
Alla Hello! The problem was related to the size limit of the uploaded file. We have increased the size for uploaded files to 200 MB