Clayton When sending an audio through the platform it is sent as a file and not as an audio. On WhatsApp, the audio is displayed as a file with the name "blob". Company link: https://app.botatende.com.br/companies/1/edit/0 Integration link: https://app.botatende.com.br/integrations/6720/edit Chatbot link: https://app.botatende.com.br/chatbot/7293/edit Chat link: https://app.botatende.com.br/live-chat/my-chats/1813533
Sware Reproduce by sending yourself a file from the Chatboard as a recorded voice message - it will arrive to the WA user's phone number as file named; blob