The bot is not responding to some customers and sometimes it does not continue with the flow, we redid the integration and even so the problem persisted, we corrected some errors in the customer flow but the bot is still not responding to some customers, and sometimes it also does not follow the flow.
SMSchat conection link: https://smschat.org/manage/whats-app/whats-app-phone-numbers/4272/edit?activeRelationManager=0
Company link: https://app.botatende.com.br/companies/164/edit/0
Integration link: https://app.botatende.com.br/integrations/8284/edit
Chatbot link: https://app.botatende.com.br/chatbot/8797/edit
Chat link: https://app.botatende.com.br/live-chat/my-chats/1138382
