Bug description: Messages are being received on WhatsApp Business, but are not being forwarded to the bot's customer service platform.
Login: http://app.botatende.com.br
SMSchat conection link: https://34ihtak0i8.com/gateaway/PE2K9KPKldOtuM0hRhpSAFBV42FVrCqN
Company link: https://app.botatende.com.br/companies/66/edit/0
Integration link: https://app.botatende.com.br/integrations/3648/edit
Chatbot link: https://app.botatende.com.br/chatbot/4187/edit
Chat link: https://app.botatende.com.br/live-chat/conversations/557350
[upl-image-preview url=https://forum.promptchat.com/assets/files/2024-04-09/1712694214-486286-image.png]