The customer is the system administrator and is unable to access the live chat option located in the chat bot's profile on the new platform. When he tries to enter, it appears that he does not have permission to perform this action. We tried to redefine the company's role and it still doesn't work.
Login: https://smart.botatende.com/
Company link: https://chatbot.smart.botatende.com/users/41/edit
Integration link:https://chatbot.smart.botatende.com/integrations/131/edit
Chatbot link:https://chatbot.smart.botatende.com
Chat link: https://chatbot.smart.botatende.com/live-chat/conversations
